Gas Furnace Repair in Norfolk, VA 23510
“My Technicians were Marty, Glen, Nate. My need/problem was vents shifting from the heater, detaching, creating a very dangerous situation. The weather was turning cold and with the heater in that condition, if I had turned it on there was the probability of the gases filling the house causing a carbon monoxide breathing environment and/or possible explosion. The heater problem was realized by happenstance when plumbers came out to do a kitchen drain repair and I asked them since they were there could they check if I had any other plumbing situation that looked like it needed to be done. That's when they found the heater vents. Like I said, it was happenstance. It was dangerous, it needed to be repaired right away, so I was referred to Airhandlers. Airhandlers was contacted, heard the situation and they arrived at my home with no delay. The initial Technician went upstairs (oh, my heater is in the attic), and checked to see what was going on. He confirmed that it was the vents on the heater and explained how it could have happened. He didn't stop there, he went back upstairs and would not leave until he got things attached so the danger was no longer there and I could turn on the heater. It was a temporary fix but I was safe. He was so genuinely concerned about my safety and about his professional service. I guess right here I could stop and say he was a God send, a life saver. That was on a Friday late afternoon. Airhandlers wasn't finished there. The next week, the other two Technicians came out to permanently secure the vents and any other situations that had been found that denoted repairs. Wouldn't you know it, Airhandlers just kept getting better. The Techs were unquestionably great. They looked forward to the opportunity to perform their specialty and expertise. They were extremely respectful and totally professional. It was like watching a relay from the Technician on Friday to the Technicians that week working as a team and bringing home the GOLD! When I think about it, and the danger I was unknowing in, and Airhandlers coming to my rescue I am beyond grateful. Excellent service, repairs, pricing, quality materials, professional genuine great Technicians. Yep, Airhandlers – "the real deal",”
– Mary Ann C.