HVAC Questions & Answers
Need HVAC Service - Call The Experts 757.734.7171
HVAC systems play a crucial role in maintaining a comfortable and healthy indoor environment for customers. By answering any questions and addressing concerns, we empower our clients to make informed decisions and feel confident in choosing the right HVAC company for their needs. We are here for you, please call us with any questions you may have 757.734.7171 or take a look below at some common questions.
Common Questions
We get from our residential customers
1. What exactly is the Champions Club maintenance plan?
The Champions Club provides comprehensive HVAC maintenance with 4 different levels of service giving you the right fit. Services include inspections, cleaning, discounts and priority service guarantee just to name a few. Please visit our Champions Club page for more details.
2. Does Air Handlers Do Repairs?
Yes, we do and we repair all brands. Please visit our HVAC repairs page for more information.
3. Can I purchase a new heater or air conditioner from Air Handlers?
Yes, you can and we will also install it, provide a warranty and make sure that it is the appropriate system for your home. Please visit our new HVAC systems page for more information.
4. Does Air Handlers do commercial work?
Absolutely, as a matter of fact we offer the longest warranty on commercial installs in all of Hampton Roads. Please visit our commercial page for more information.
5. What are the most common HVAC problems you encounter?
Some of the most frequent HVAC issues we see are:
-
Dirty air filters: These restrict airflow and reduce efficiency.
-
Refrigerant leaks: These can cause inadequate cooling and potential damage to the system.
-
Thermostat malfunctions: These can lead to incorrect temperature readings and inconsistent heating or cooling.
-
Electrical problems: These can range from faulty wiring to issues with capacitors or contactors.
-
Clogged drain lines: These can cause water leaks and potential water damage.
6. How much does a typical HVAC repair cost?
HVAC repair costs vary depending on the issue. Our service call fee is $109 for calls scheduled Monday-Friday, and $159 for evenings and weekends. Simple repairs like filter changes or thermostat adjustments might cost a few hundred dollars, while more complex repairs like compressor replacements could cost over $1,000. We always provide a transparent quote along with an explanation of why and any other options you may have before starting any repairs.
7. How long does it usually take to complete an HVAC repair?
Most repairs can be completed within a day. Simple fixes might take less than an hour, while more complex issues could take several hours. We strive to complete repairs on the same day whenever possible.
8. Do you offer any guarantees or warranties on your HVAC repairs?
Yes, most repairs come with a 1 year guarantee on labor and use parts that come with manufacturer warranties. This ensures you're protected in case any issues arise after the repair.
9. What are some signs that my HVAC system needs repair?
Here are some signs your HVAC system might need repair:
-
Unusual noises: Banging, squealing, or grinding sounds.
-
Poor airflow: Weak or inconsistent airflow from vents.
-
Uneven temperatures: Some rooms are too hot or too cold.
-
Increased energy bills: A sudden spike in energy costs.
-
Strange odors: Musty or burning smells.
10. How do I know that I can trust that you are not just trying to sell me services and products that I don't need?
We understand this is a common concern. At Air Handlers, we value honesty and transparency. Our technicians will thoroughly assess your system and provide honest recommendations based on their findings. We'll explain the issue, the repair options, and the associated costs upfront, so you can make an informed decision. We've built a strong reputation in the community for our trustworthy service and commitment to customer satisfaction.
Our Customers Love Us!
Virginia Beach, VA
Monica H. 4-18-25
100+
Years of Experience
10,000+
Satisfied Customers
3000+
HVAC Systems Installed
350+
5 Star Customer Reviews